Privacy Policy

1. Overview

Best AI Captions lets you upload a video, generate a preview with captions, and pay to download the finished captioned video.

We do not require users to create an account. We do not sell personal data.

2. Information We Process

When you use the service, we may process:

• The video file you upload.
• Generated captions, previews, and final output files.
• Basic technical information such as IP address, browser type, timestamps, and error logs.
• Payment status and transaction references from our payment provider.

3. Uploaded Files and Generated Outputs

Uploaded files are used only to generate previews, captions, translations, dubbed audio, and final downloadable files depending on the tool you are using.

Please do not upload files that contain sensitive personal information, confidential business information, medical information, financial information, or content you do not have permission to use.

4. Third-Party Providers

We use third-party providers to operate the service, including AI processing providers, payment processors, hosting providers, storage providers, security providers, and infrastructure services.

These providers process information only as needed to help us provide the service, process payments, generate outputs, store files, prevent abuse, and maintain reliability.

5. Payments

Payments are handled by a third-party payment processor. We do not store your full credit card details on our servers.

We may receive limited payment-related information, such as payment status, amount paid, transaction ID, and information needed to fulfill your order.

6. Cookies and Analytics

We may use essential cookies or similar technologies to keep the service working, remember job status, process payments, prevent abuse, and improve reliability.

7. How Long We Keep Data

We aim to keep uploaded files, preview files, final outputs, transcripts, translations, generated audio, and temporary processing files only as long as needed to provide the service, troubleshoot issues, prevent abuse, and comply with legal obligations.

Some logs, payment records, and security records may be kept longer where needed for accounting, dispute handling, fraud prevention, or legal compliance.

8. Sharing of Information

We do not sell personal information. We share information only as needed to operate the service, process files, handle payments, provide downloads, prevent abuse, comply with law, or protect the service.

9. Security

We use reasonable technical and organizational measures to protect the service. However, no internet service can be guaranteed to be completely secure. You use the service at your own risk.

10. Contact

Questions about this Privacy Policy can be sent to [email protected].